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Privacy Policy

Privacy Policy
Last updated: April 14, 2019
We are serious about protecting the privacy of our users. This Privacy Policy describes how we use and protect your personal data. It applies to Aggarinegypt.com, any subdomains thereof and any
other websites where this policy is linked to in the footer of the page and any mobile application of
such Aggarinegypt websites (which we have collectively called the “Site” in this policy).
The Site is operated by Aggarinegypt.com which is part of WHTT for e-Commerce LLC, Belize. The
terms “users” or “you” as used in this Privacy Policy, refer to guests, who use the Site to look for
properties to rent, property owners and managers who list properties for rent on the Site and other
users who use software or other tools or services we provide on a Site. It also applies to all other
visitors to our site.
We use information collected about you as explained in this Privacy Policy. The Site may contain links to third parties' websites. We're not responsible for the privacy practices or the content of those websites. The Site may also contain links to terms and conditions and privacy policies of third-party
providers who provide tools or services on a Site. Therefore, please read carefully any privacy policies on those links or websites before either agreeing to their terms or using those tools, services or websites. Unless we explain otherwise in this policy, the words and phrases used in this policy have the same meaning as in the Terms and Conditions - available at Terms & Conditions.
By providing information to us when listing a property, searching for a property, using any tool or service on a Site or otherwise using the Site, you expressly agree to this Privacy Policy and our terms of use. This Privacy Policy was last updated on the date set forth above and applies from that date. We may occasionally amend this Privacy Policy to reflect regulatory requirements, advances in technology, Site updates and changes in our information collection and disclosure practices. Any new policy will automatically be effective when it is published on a Site. You should, therefore, return here regularly to view our most up to date Privacy Policy. You should also print a copy for your records.
Who processes your personal data, and where?
Your personal data (also referred to as personal information / or profile) - that is, data that identifies you, or from which you are identifiable - will be collected, processed, stored and used by us, and passed to and processed by us and third-party data processors acting on our behalf.
Aggarinegypt.com is a global business owned by WHTT for e-Commerce LLC, Belize. As a result,
personal data contributed by or collected from users may be stored and processed in Belize or any other country in which we, members of the Aggarinegypt.com or our agents maintain facilities. By using our Site, you acknowledge and agree that we may be transferring your personal data outside of the country in which you have contributed it (“your country”) and that you consent to any transfer of information outside of your country. These countries may not have similar data protection laws to those that apply in your country. However, if we transfer your personal data outside of your country in this way, we will take steps to try to ensure that your privacy rights are protected in compliance with applicable data protection law and this Privacy Policy.
We do not knowingly collect or process data from anyone under the age of eighteen (18) years old.
Aggarinegypt.com sites may also use Google Analytics to gather statistics on site usage. This may involve the use of cookies. There are more details in our Cookie Notice and in Google’s own privacy policy. Google may aggregate data they collect from their various services including Google
Analytics, Google Translate, Google Maps, and YouTube. You acknowledge and accept that
Aggarinegypt.com has no control over Google’s data collection. We strongly advise you to look at
Google’s privacy policy for details of their data collection practices. You can find more information about how Google uses data here: https://www.google.com/policies/privacy/partners/. If you want to opt out from Google Analytics, please check here: https://tools.google.com/dlpage/gaoptout.
The information we gather
At various times you may give your personal data to us. For example, in order to send a booking
request or inquiry from you to a property owner or manager, we may need to know all or some of the
following: your full name, address, telephone number, e-mail address, your current location, and, in
the case of a listing, a method of payment. You may also give personal data to us at other times,
such as when registering on the Site or when submitting a listing for a property. We also receive your personal information when you set up financial account information for payment processing, if applicable. We may also gather information from cookies or web beacons. You can find out more about how they operate in the relevant section of this policy below. We also collect IP addresses,
mobile device identifier details, your location, navigation and click-stream data, the time of accessing the Site, homes/properties/units you viewed, what you searched for, the duration of your visit, and other details of your activity on the Site. If you ask us to connect with other sites (for example if you ask us to connect with your Facebook account) we may get information about you that way too. In connection with electronic communications we facilitate through a Site, we use electronic or manual checks to monitor such communications for trust and security purposes. We obtain data from you either by you inputting your personal details, by the automatic collection of information about you as you use the Site when we speak to you or from third parties. Third party information may include
financial information from our payment processor partners that we use to update our records and to
prevent and detect fraud, information from your mobile provider if you are accessing the Site over a
mobile device or information from a third party such as a social media or travel opinions site where
you have asked us to share your data with them.
How we use your personal data
Our primary purpose in collecting your personal data is to provide you with the services you request
and those which we believe will optimize your use of the Site. You agree that we may use your
personal data for the following purposes:
• For the services provided on the Site or to support your request;
• To contact you from time to time with user or service updates;
• To send other messages that help us provide our services on the Site;
• To assist people, you have done (or have agreed to do) business with. For example, if you are an owner and a traveler who has booked or inquired with you need your details, we may pass them
on. If you are a guest and an owner, you have booked with needs to contact you we may give them
your details;
• To customize, measure, report on and improve our services, content, and advertising;
• To promote services related to the Site or those of Aggarinegypt.com and/or our affiliates;
• To compare information for accuracy, update our records, and verify it with third parties;
• To prevent, investigate or prosecute activity we think may be potentially illegal, unlawful or
harmful; and
• To enforce our Privacy Policy and/or our Terms and Conditions or any other purpose referenced
herein or therein.
We collate statistics about site traffic, sales and other commercial information which we pass onto third parties to assist us with improving the services we provide to you. We also use demographic
information to tailor the Site and we share that information with third parties so that they can build up
a better picture of our customer base and general consumer trends.
If you are a property owner or manager, we may also display your phone number on the listing itself so that guests may contact you and to restrict fraudulent behavior. We may also contact you about
your account and your use of our services.
How We May Disclose Your Personal Data
We may disclose your personal data to enforce our policies, or where we are permitted (or believe in
good faith that we are required) to do so by applicable law, such as in response to a request by a
law enforcement or governmental authority, or in connection with actual or proposed litigation, or to
protect our property, people and other rights or interests.
We may also share your personal data with:
• One of our partners if you've requested their services or if you’ve requested to be provided with
information by them;
• Another member if you have done business with them;
• Third-Party performing service on our behalf, such as to process payments;
• Other companies or business entities, for example, if we are thinking of a merger with or sale to
that company or business entity;
• Other companies we work with to feature all or part of the property listings or otherwise provide
promotional or other services related to our Aggarinegypt.com business. This might include
featuring your listings and photographs on other websites;
• Any third party you have asked us to share your personal data with – such as Facebook if you
have asked us to connect with your Facebook account; or
• Any legal or governmental entity pursuant to a legal request, or as necessary to remit certain
taxes in the course of processing payments.
You may have accessed our Site through a hyperlink from the website of one of our partners. If so,
you consent to your personal details and purchase information, including behavioral patterns, being
shared with that trading partner in accordance with our contractual relationship with them.
In the event that any part of the Aggarinegypt.com or WHTT for e-Commerce LLC, Belize is sold, or some of its assets transferred to a third party, your personal information, as a valuable asset, may also be transferred. Potential purchasers and their advisors may have access to data as part of the sale process. We will request the acquiring party to follow the practices described in this Privacy
A policy with respect to previously collected information. Nevertheless, we cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Privacy Policy. Similarly, your personal information may be passed on to a
successor in interest in the unlikely event of a liquidation, bankruptcy, or administration. Our customer database could be sold separately from the rest of the business, in whole or in a number of parts. It could be that the purchaser's business is different from ours, too.
We may offer different communications from time to time intended to enhance the services we offer.
Users may cancel their subscription to these communications at any time, although it may take a
short while for the changes in your preferences to become effective.
We also use surveys to collect information about our users. From time to time, we request users'
input in order to evaluate potential features and services. The decision to answer a survey is completely yours. We use information gathered from surveys to improve our services.
Mobile Applications
When you download or use apps relating to our websites, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services. If you have questions about how to disable your device's location services, we recommend you consult your device’s manual, or contact your mobile service carrier or your device manufacturer.
Telephone Calls
As well as collecting data online and from correspondence, we may also speak with you face to face
(for example at a Summit or other conference) or by telephone. We may record telephone conversations for quality assurance and training purposes. This Privacy Policy also governs those recordings and we keep this data in the same way that we keep other data. Recordings of calls may also be transferred to locations or processed worldwide.
Inquiries and other Electronic Communications
Guests may send inquiries to property owners or managers via clickable links on the listings on a Site. Further, guests and property owners or managers may communicate with each other via tools on a Site. If you choose to send an inquiry or booking request through these links, your personal
information, including your email address and any other information you supply (unless the Site
specifies otherwise), will only be visible to the property owner or manager in question so that they
might reply directly to you in case they accept your booking request. Your details may also be sent to us and we have access to those communications even if you contact the property owner or manager directly. If property owners or managers and guests further engage in communications through a Site, we also have access to those communications, which we monitor for compliance and security purposes. Additionally, those inquiries and messages may be hosted on, be processed by or transmit through our servers. If you engage in such communications and call the other party, you may be asked to leave a return telephone number. Do not share information in the e-mail or phone call that you are not prepared to allow such person and Aggarinegypt.com to have, including, but not limited to, credit card and bank account information. In addition, inquiries and messages can be sent to the individual member you selected and to our system. Our customer service team may share such communications with property owners or managers. We may also from time to time, use third
party e-mail servers to send and track receipt of such communications, and analyze the pattern of
such communications for trust and security purposes as well as to gather data, such as inquiry and
booking data (on an anonymous basis), to assist us in better understanding our business.
How Do We Protect Your Personal Information Once We Have It?
We take reasonable technical and organizational measures to guard against unauthorized or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. While no system is completely secure, we believe the measures implemented by the Site reduce our vulnerability to security problems to a level appropriate to the type of data involved. We have security measures in place to protect our user database and access to this database is restricted internally. However, it remains your responsibility:
• To protect against unauthorized access to your use of the Site;
• To ensure no one else uses the Site while your machine is logged on to the Site (including by
logging on to your machine through a mobile, Wi-Fi or shared access connection you are using);
• To log off or exit from the Site when not using it;
• Where relevant, to keep your password or other access information secret. Your password and
log in details are personal to you and should not be given to anyone else or used to provide shared
access for example over a network; and
• To maintain the good internet security. For example, if your email account or Facebook account is
compromised this could allow access to your account with us if you have given us those details
and/or permitted access through those accounts. If your email account is compromised, it could be
used to ask us to reset a password and gain access to your account with us.
You should keep all your account details secure. If you think that any of your accounts have been
compromised you should change your account credentials with us, and make sure any compromised
the account does not allow access to your account with us. You should also tell us as soon as you can,
so that we can try to help you keep your account secure and if necessary warn anyone else who
could be affected.
If you have asked us to share data with third party sites, however (such as Facebook) their servers may not be secure. Payment card and bank account information is generally stored by our payment processing partners and we contractually require them to keep that data secure. We also use third parties to help us optimize our Site flow, content, and advertising.
Note that, despite the measures taken by us and the third parties we engage, the Internet is not secure. As a result, others may nevertheless unlawfully intercept or access private transmissions or data.
What are Cookies, Web Beacons and Clear GIFs and Why Do We Use Them?
A "cookie" is a small file placed on your hard drive by some of our web pages. We, or third parties we do business with, may use cookies to help us analyze our web page flow, customize our services, content, and advertising, measure promotional effectiveness and promote trust and safety.
Cookies are commonly used at most major transactional websites in much the same way we use
them here at our Site.
You may delete and block all cookies from this site, but parts of the site will not work. We want to be
open about our cookie use.
Even if you are only browsing the Site, certain information (including computer and connection information, browser type and version, operating system and platform details, and the time of accessing the Site) is automatically collected about you. This information will be collected every time you access the Site and it will be used for the purposes outlined in this Privacy Policy.
You can reduce the information cookies collected from your device. An easy way of doing this is often to change the settings in your browser. If you do that you should know that (a) your use of the
The site may be adversely affected (and possibly entirely prevented), (b) your experience of this and other sites that use cookies to enhance or personalize your experience may be adversely affected,
and (c) you may not be presented with advertising that reflects the way that you use our and other sites. Unless you have adjusted your browser settings so that it will refuse cookies, our system will send cookies as soon as you visit our Site. By using the Site, you consent to this, unless you change your browser settings.
We gather and share information concerning the use of the Site by property owners and managers and guests with one or more third-party tracking companies for the purpose of reporting statistics. To do this, some of the pages you visit on our Site use electronic images placed in the web page code,
called pixel tags (also called "clear GIFs" or "web beacons") that can serve many of the same purposes as cookies.
Web beacons may be used to track the traffic patterns of users from one page to another in order to maximize web traffic flow. Our third-party advertising service providers may also use web beacons to recognize you when you visit the Site and to help determine how you found the Site.
Your browser or device may include “Do Not Track” functionality. Our information collection and disclosure practices and the choices that we provide to visitors will continue to operate as described in this Privacy Policy, whether or not a Do Not Track signal is received.
Phishing or False emails
If you receive an unsolicited email that appears to be from us or a property owner or manager that
requests personal information (such as your credit card, login, or password), or that asks you to
verify or confirm your account or other personal information by clicking on a link, that email was likely
to have been sent by someone trying to unlawfully obtain your information, sometimes referred to as
a "phisher"." We do not ask for this type of information in an email. Do not provide the information or
click on the link. Please contact us at Customer Support if you get an email like this.
How do I correct or update my information?
If you are a property owner or manager, the best way of seeing any personal information processed by us is to log on to your account. Visit “Edit Profile” in the setting under your profile tab. You can see your basic details and correct or update them there at any time to suit you. We also want to give you the opportunity to identify any inaccuracies in any other information we hold about you. Where possible, if we're told about the inaccuracy of any personal information, we will make appropriate corrections. You can ask to see, update or amend any information we hold on you by contacting us using the information below. We may not be able to delete your personal information without also deleting your user account. You will not be permitted to examine the personal information of any other person or entity. In order to verify your identity, you may be required to provide us with personal information prior to accessing any records containing information about you. We may not accommodate a request to change or delete personal information if we believe doing so would
violate any law or legal requirement or cause the information to be incorrect.
We will honor any legal right that you have to access, modify or erase your personal information.
How do I opt-out of receiving marketing communications from you?
We will contact you from time to time for marketing purposes. Unless you have opted out, this could
include contacting you by phone or email.
You may opt-out of receiving marketing communications from us by the following means:
1. Contact us at Customer Support;
2. Follow the instructions included in each communication or newsletter;
3. Use the Unsubscribe function; or
4. Mail the request to us at info@aggarinegypt.com
Please remember that if you change your preferences it may take a short time for those preferences to become effective.
How long will we keep your personal data?
We will retain your personal data only if is necessary for the purposes to which you consent under the Terms and Conditions and this Privacy Policy, or as is required by applicable law, and then we will delete it.
How do I contact you?
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with
this Site, we encourage you to contact us at Customer Support.